COVID-19 (Coronavirus)

As an education provider we need to take responsibility for our students and staff members. The health and safety of students and staff members is of highest priority and therefore, we are announcing the temporarily closure of our institutes in Germany from Tuesday, 17th March 2020 until further notice depending on the local authorities.

Current Information (6th May 2020)

Dear students and partners,

unfortunately COVID-19 has become an essential part of our daily life – this virus has no borders and limits.

The German federal state governments are handing out instructions on a daily, sometimes hourly basis and we are all requested to follow those instructions, the risk of infection is high and needs to be eliminated. As an education provider we need to take responsibility for our students and staff members.

Therefore, we are announcing the temporarily closure of our institutes in Germany from Tuesday, 17th March 2020 until further notice and depending on the instructions by local authorities. This closure may be extended based on the governments requests and advises.

UPDATES 6TH MAY 2020

The situation regarding COVID-19 is still ongoing and the German Federal Government has extended the lockdown of public life and educational institutions till at least 31st May 2020. Individual decisions may also be made by the different federal states on which we will keep you updated here. More information about the government's declaration can be found here: Bundesregierung

In the event that schools re-open on 1st June 2020 (or later dates, depending on the federal states decission) new or returning students arriving from abroad may be required to self-isolate for minimum 2 weeks (14 days) and need to inform the local health authority about their arrival. Those students are not allowed to book homestay, but only student residence options for a discounted rate during this period of self-isolation. Please talk to our team in order to find the best solution for your arrival. Only after that period students will be allowed to change to other accommodation types and to on-site class. This is to ensure well-being of our students, staff and accommodation providers, but also a current governmental requirement until we know the quarantine requirement ends.

Our updated general terms and conditions are extended till 31st May 2020. We hope that the situation will be brought under control soon. We will continue to closely monitor the situation and if you have any questions or concerns, please do not hesitate to contact us.

ONLINE CLASSES FROM TUESDAY, MARCH 17TH 2020

Due to governmental orders from March 16th 2020, our schools needed to close down and we have continued teaching online. All students are able to join these online classes from home with their mobile devices or desktop computers and our teachers will make sure to continue with the learning progress according to in class teaching.

WHEN ARE ON SITE CLASSES STARTING AGAIN?

Our schools are based in different federal states of Germany. The health ministries of each state are issuing different instructions. Based on those instructions we will keep you informed on our website on a regular basis and will switch back to in-class teaching on site as soon as the government allows it again.

Status by school

Berlin: online classes from Tuesday, 17th March 2020 untill further notice
Frankfurt: online classes from Tuesday, 17th March 2020 untill further notice
Hamburg: online classes from Tuesday, 17th March 2020 untill further notice
Munich: online classes from Tuesday, 17th March 2020 untill further notice
Augsburg: online classes from Tuesday, 17th March 2020 untill further notice

IS IT POSSIBLE TO WITHDRAW FROM THE COURSE?

Students whose courses have been converted into online classes may be entitled to receive credit notes if they wish to withdraw from their courses and accommodation. We understand that some students may not be able to join online classes and wish to leave the country to be with their families earlier. Depending on the individual situation we are offering the following options:

  • Students will receive a credit notevoucher which they can use until 31st December 2021 for their remaining courses (depending on how many weeks have already been taken).
  • Those students will not be admitted to online classes.
  • Accommodation will be subject to a 2 weeks cancellation fee, the remaining weeks will be credited and can be used until 31st December 2021
  • Students with a national visa in Germany: If you do not wish to follow online classes, you can remain in your accommodation as long as it is prepaid. You will receive a course credit for the weeks of closure (e.g. if we open after 2 weeks, then a 2 weeks voucher, which can be used at the end of your course). Please note the online courses will continue with the progress plan and your progress may be delayed (e.g. to attend an important exam).
  • Students under scholarship programs must attend online classes as long as those are offered and can remain in their accommodations.

WILL SUMMER CAMPS FOR KIDS AND TEENS TAKE PLACE 2020? (UPDATE: 6TH MAY)

did deutsch-institut Summer Camps and Summer Programs 2020 for kids and teens have been cancelled on May 6th 2020 due to the spread of COVID-19 and restricted travel options in many countries including Germany and Austria. Our Summer Programs will be postponed to 2021 and we look forward to welcoming international young lerner's again. Please accept our apologies for any inconvenience caused.

At the moment we will be offering the following options for juniors in summer 2020:

Parents who have booked the courses for their children before 6th May 2020 and scheduled to arrive in Germany or Austria in summer 2020 are offered the following options:

POSTPONE TO 2021:

  • Move your summer course to 2021 and pay the 2020 fees.
  • If you pay your course till 31st May 2020, you will recieve a 50 € disocunt voucher for 2021!
  • The voucher can be applied towards all additional services or will be paid out as pocket money.

MOVE TO AUGSBURG:

  • Based on the developments we may offer courses in Augsburg for teens for a limited number of students
  • Please review this page to find out when Augsburg will re-open or contact our office for more information
  • Please note all travel costs that may arise, in case the program is ultimately cancelled, are at your own risk.

CHANGE TO ANOTHER PROGRAM IN 2021

  • In case your child will not fit in the age group of the previously booked program, you are able to change to another program and apply the paid fees towards the new program at 2020 rates

DATES & PRICES 2021 FOR JUNIORS

  • We are currently working on the new dates which will be announced shortly.
  • For new applications: Prices 2021 will be announced shortly as well!
     

 

 

UPDATED TERMS FOR ADULT COURSES

The following policies apply between 15th March 2020 and 31st May 2020. The policies apply for all students that meet the criteria below, regardless of their course duration. The changes and cancellation policies may be extended based on the worldwide situation.

Students booked before 15th March 2020 and scheduled to arrive in Germany between 15th March 2020 and 31st May 2020 are offered the following options:

Course:

  • Option 1: Postpone the course till 31st December 2020 at no extra costs. SPECIAL OFFER: all Students postponing their course will receive a free upgrade voucher from Standard to Intensive Course or from Intensive to Premium Course of maximum 2 weeks. Students who have booked a Premium Course and postpone will recieve 1 course book free of charge.
  • Option 2: Join did deutsch-institut's online classes instead of in school tuition from your home country.

Accommodation:

  • Option 1: Postpone the accommodation till 31st December 2020 at no extra costs (except summer, when high season fees apply).
  • Important: postponed accommodation of the same type is subject to availability.
  • Option 2: Recieve refund of paid accommodation if you confirm participaition in online classes with did deutsch-institut.

Exams:

  • Please note that in case you have booked an exam (TestDaF or telc) the exam providers general terms and conditions apply.
  • We may not be able to refund or postpone the exam, but will closely work with the exam providers to check the situation.

Cancellations and re-bookings for bookings within the timeframe March 15th until May 31st 2020 can be made free of charge until 48 hours prior to the scheduled arrival. It applies only to new cancellations. Cancellations that have been made before April 17th 2020 and were subject to cancellation fees at time of their cancellation are not entitled to a refund of their cancellation fees.

Students who booked via education agents or other third parties are advised to contact their booking provider for information on their policies and for assistance.

This information is as of May 3rd 2020, 11 AM CET. The content of this website is constantly updated.