Data protection


The EU General Data Protection Regulation (GDPR), which comes into force on 25 May 2018, is a European Union regulation that harmonises the rules governing the processing of personal data by private companies in the EU. This should ensure the protection of personal data within the EU as a whole. We take the protection of your private data seriously and want you to feel comfortable when you visit our website. Protecting your privacy when processing personal information is an important concern for us, and we take this into account in our business processes. We process personal data collected when visiting our website in accordance with the EU General Data Protection Regulation.

In the operation of our website as well as in the operation of the offered services and business activities of the did deutsch-institut GmbH ("did deutsch-institut" or "We") and its affiliated companies within the did deutsch-institut group of companies We observe the applicable legislation for the protection of personal data and data security. We would like to inform you about the collection, processing and use of personal data at did deutsch-institut GmbH as follows.

Compliance with the privacy policy and responsible body

did deutsch-institut GmbH undertakes to comply with the privacy policy as described below. For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of any given consent or objection to a particular use of data, please contact the responsible body:

did deutsch-institut GmbH
- Data protection -
Gutleutstr. 32
60329 Frankfurt am Main
Phone: +49 69 2400 4560
E-Mail: [email protected]

Handling of personal data

did deutsch-institut stores personal data, if you provide us with this information, eg. For example, in the context of establishing contact via the contact form, ordering a catalog, subscribing to the newsletter or carrying out a contract (eg registration for a German course and other services offered on this website).

We collect and store such personal data only if and to the extent permitted by the Federal Data Protection Act (BDSG) or other applicable legal provisions, or if you have consented as the data subject.

As far as we provide you as our customer / user via the service or free online offers the technical conditions to make your part of a data processing, we are contract data processor in the sense of § 11 BDSG - responsible body in this case is you as our customer / user.

Purpose of data usage

did deutsch-institut processes and uses your personal data only for service purposes within our offer and on our website; i.e. to make you a tailor-made offer and / or to avoid the repetition of previous entries and only to the extent required. Likewise, we use your data in the course of the contractual relationship and to carry out the activities you have initiated (for example, free website use, ordering the e-mail newsletter), as well as to answer your inquiries or to provide you with access to certain information or offers.

Which data are collected in detail and which details are mandatory and which are voluntary, can be seen from the respective input forms (for example contact form, registration form, etc.). After completion of the respective contract, your data will be blocked for further use and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to use the data, which is permitted by law and about which we will inform you below.


Insofar as consent is required for the sending of product information, the execution of the contract or other advertising purposes under applicable legal provisions, such information will only be sent if you have given us your consent. You can then revoke your consent at any time with effect for the future; and also in cases where no consent is required for the commercial use of your data, you may at any time use the data for advertising purposes by notifying [email protected] contradict. Upon receipt of your opposition or revocation of your prior consent, we cease to use the data for advertising purposes.

In addition, we reserve the right to store your first and last name, postal address and - as far as we have received this additional information from you as part of the contractual relationship - in summarized lists and to use it for our own advertising purposes (such as postal advertising). You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described above.

Data transfer

You agree that your data may be transmitted within did deutsch-institut GmbH and its affiliated companies within the did deutsch-institut group of companies.

In order to fulfill the contract, you also consent to the transfer of personal data to IT service providers commissioned by us, in particular data center operators who have access to personal data from our area of ​​responsibility. In certain cases, it may be necessary to transfer personal data to third parties that are not located within the EU or the European Economic Area (EEA). We will only transfer your data to such third parties outside the EU / EEA if we can ensure that they ensure a sufficient level of data protection or if you have given us express consent to the disclosure. To fulfill the contract, we (or you when creating the registration via our website or sending a registration by mail or as a PDF document) enter your data into our central management software. Our management software is provided by the company Fidelo Software GmbH, Gottfried-Hagen-Straße 60, 51105 Cologne. The privacy policy of Fidelo Software GmbH can be found here:

In addition to the usual bank transfer option, we also offer payment via external payment service providers (e.g. The payment service providers collect their own data as long as you create an account there. In this case, log in directly to the payment service provider. In this respect, the privacy statements of the respective payment service provider apply.

You agree to provide necessary data such as surname, first name, gender, date of birth, allergies and preferences for accommodation, as well as your contact details for booking accommodation or to the respective accommodation providers (e.g., hotels, host families, etc.). We regularly inform our partners about the current privacy policy of the did deutsch-institut group of companies.

You agree that we may disclose required data to the respective testing centers (such as TestDaF, telc, etc.) as part of an exam booking and that these will be stored and used in their central review archives.


In anonymised form, we also use the data generated when using our online services to create analyzes and evaluations that can be used for statistical or marketing purposes. These include, for example, analyzes of the intensity of use of our online offers and the popularity of individual offers or functions. In addition, we reserve the right to use personal data for other purposes permitted by the applicable data protection provisions, in particular to maintain data security and to prevent disruptions and misuse of our online services (eg intentional attacks on computer systems) or to educate them to improve our offers or to contract third parties as subcontractors to carry out technical or administrative services. Finally, data use may also be required due to legal obligation or regulatory or court order, as well as to create or maintain legal claims or to defend against legal action.

Collection or transfer of personal data to state institutions and authorities is only possible within the framework of valid legal provisions. Our employees and suppliers / partners are obliged by us to secrecy and to the data secrecy according to § 5 BDSG.


If you subscribe to our newsletter, we will use the information required or separately provided by you to send you regular e-mail newsletters. We may also send you customer information, such as an e-mail on your birthday, if you have given the date. Unsubscribing from the newsletter is possible at any time and can be done either by clicking on the unsubscribe link in the relevant email or by sending a message to [email protected].

Storage Time

Personal information that has been provided to us through our site will only be stored until the purpose for which it was entrusted to us is fulfilled. Insofar as statutory, especially commercial and taxation retention periods are to be observed, the storage period for certain data may be up to 10 years. Otherwise, the data will be automatically deleted from the server. Please note that this will cause a re-creation of e.g. course certificates or participation certificates for the offers you have made that are more than 10 years old are no longer possible.

Integration of services and contents of third parties

It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are included in our online offer. This always assumes that the providers of this content (hereinafter referred to as "third-party provider") perceive the IP address of the users. Because without the IP address they could not send the contents to the browser of the respective user. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. However, we do not have any influence on this if the third parties provide the IP address e.g. save for statistical purposes. As far as we know this, we will inform the users about it.

Links to other websites

Our websites may contain links to pages of other providers, to which this privacy policy does not extend. did deutsch-institut is not responsible for the privacy policies or the content of these other websites


To make our offerings as user-friendly as possible, we use so-called cookies and web beacons.

A "cookie" is a small text file that a web server of did deutsch-institut (for example, the web server of sends to your browser when you visit a website. The so-called "session cookies" expire at the end of the browser session and can record your actions during this one browser session. In contrast, "persistent cookies" are also stored between different browser sessions on your device and can capture your settings or actions on multiple websites.

Web beacons are small graphics files (also known as "pixel tags" or "Clear GIFs") that may be included in our web pages, apps, applications and newsletters and are typically used in conjunction with cookies to help users Identify user behavior. The above statements regarding cookies apply accordingly to web beacons; Web beacons are not used, especially if you have objected to the use of the corresponding cookies.

Cookies are basically no danger to your computer because they are only text files and not executable programs. The cookies of the websites of the did deutsch-institut serve on the one hand the more comfortable surfing and on the other hand Martkforschungs- and advertising purposes, as well as the collection of usage statistics. In addition, we use cookies as part of the web tracking and use them as the basis of personalized content, if we offer them.

In addition to so-called "session cookies", which are deleted when you end your browser session, we set permanent cookies. These cookies are stored until deletion by the user. The cookies we use do not store any personal information.

Depending on the setting of your browser, the cookie file will be saved or rejected. When the file is saved, our web server can recognize your device. For later visits and to switch between functions that require you to enter a password, you can use the cookie to save some input. This makes cookies easier for you to use web pages that require user input. In addition, cookies can help us offer you the most personalized surfing experience possible.

Unless you specifically do not want it and disable the cookies as described below:

You can either set your browser so that it can receive our cookies or use our website without cookie functionality. In the latter case, however, your text entries in form fields can not be saved for further queries, so you will need to re-enter the next time you visit our website. Furthermore, in this case, unfortunately, we can not present any content tailored to you personally.

Your browser may also already be set to show a warning message each time it receives a cookie. Since the identification cookie must be resent when calling every single page of our website, this message can be very disturbing. We therefore recommend that you set your browser to always allow cookies from You can set this setting individually for individual web pages.

For more information on how to use cookies and how to disable cookies, visit or

Regardless of stored cookies, for security reasons you must re-register for any access to areas subject to registration on our website.

Access data / server log files

We (or our web space provider) collects data about every access to the offer (so-called server log files). Access data includes:

Name of the retrieved web page, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

The web space provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to retrospectively review the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.

Google Analytics for web analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. ( Google Analytics uses methods that allow you to analyze the use of the website by you, such as so-called "cookies", text files that are stored on your computer. The generated information about your use of this website is usually transmitted to a Google server in the USA and stored there.

By activating IP anonymisation on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the scope of Google Analytics will not be merged with other data provided by Google. You can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the browser plug-in available under the following link and installling it:

As an alternative to the browser plug-in, you can click on this link to prevent the collection by Google Analytics on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.

Social Networks

On this website so-called social plugins ("plugins") of the social networks Facebook and Google+ and the microblogging service Twitter are used and content of other third party providers included. These services are offered by the companies Facebook Inc., Google Inc, Vimeo LLC and Twitter Inc. ("Provider").

Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). An overview of the plugins of Facebook and their appearance can be found here:

Google+ and Youtube are operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). An overview of the plugins of Google and their appearance can be found herer:

Vimeo is operated by Vimeo LLC, 555 West 18th Street,New York, New York 10011, USA („Vimeo“).

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103. For an overview of the Twitter buttons and their look, click here:

For videos from Youtube that are included on our site, the advanced privacy setting is enabled. This means that no information is collected and stored on Youtube by website visitors, unless they watch the video.

For videos of Vimeo, which are integrated on our site, the tracking tool Google Analytics is automatically integrated. We have no influence on the analysis results obtained from this and can not understand them either. In addition, Web beacons are set via the embedding of Vimeo videos on the website visitors. To prevent the setting of Google Analytics tracking cookies, you can take the usual precautions to disable Google Analytics. For more information, see the web analytics section

The purpose and scope of the data collection and the further processing and use of the data by the providers as well as their rights in this regard and setting options for the protection of your privacy, please refer to the privacy policy of the provider.
Privacy Policy Facebook
Privacy Policy Google
Privacy Policy Twitter
Privacy Policy Vimeo

If you do not want the providers to assign the data collected via our website directly to your profile in the respective service, you must log out of the corresponding service before activating the plug-ins.
You can completely prevent the loading of individual plugins, even with add-ons for your browser, e.g. the Facebook plugins with the "Facebook Blocker".

Data security

We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons, such as through SSL encryption.


We reserve the right to change this privacy policy. Changes will be announced in good time on our website. We encourage you to visit the website regularly to find out about the latest privacy policy. If a particular type of data usage is subject to your consent and any changes to this privacy notice will affect your data usage, we will, if required by law, obtain your consent again for such changes.